Warranty

Please contact the National Service Centre on 021 981 6672 for any repairs and tool service assistance.

SKELETOOL and SKELETOOL CX notice:

We have made a running change to the knife blades on the Skeletool and Skeletool CX multi-purpose tools. If you turn one of these tools in for warranty you may receive the new configuration for repair/replacement. The blade material has not been changed on either model, but the cutting edge has been changed to the following:

Skeletool:

(ORIG) straight-edge blade (NEW) combo straight/serrated edge

Skeletool CX:

(ORIG) combo straight/serrated edge (NEW) straight-edge blade

To view the new models visit the Skeletool and Skeletool CX product pages.

We take extraordinary measures so your Leatherman product will give you many years of dependable service. If it doesn’t, we will gladly repair or replace it, at our discretion, with one of equal or greater value under our 25-year guarantee for tools and 10-year guarantee for lights. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening.

Leatherman Tool Group is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.

Please read the following international warranty information. For U.S. or Canadian warranty information, please click here.

RETURNS INFORMATION

To obtain warranty service, you must return your tool to the local authorized service center DO NOT POST YOUR TOOL TO US. Depending on the tool defect, they will decide whether to repair your tool or replace it with a product of equal or greater value.

Package the Tool Securely

In the package, please write legibly and include the following information.

• Your name
• Phone number
• Return address
• A brief description of all the problems
• DO NOT SHIP YOUR SHEATH/POUCH WITHOUT PRIOR ARRANGEMENT

You are responsible for shipping costs to the authorized service center. When you return your tool, be sure to use an insured shipping method. They cannot be responsible for items that do not reach the service centers.